It’s no secret that mismanaged transport order information can turn into an expensive mistake. It is difficult to avoid something like that, if transferring of transport orders (from the customer chosen system to the carrier’s internal tools for planning & administration) is handled manually.
Working with information that is spread out throughout various different systems, poses a risk for order data coming in wrong or late. But having everyone in the staff be able to handle every single tool the customers use to communicate with their carrier would require a lot of additional resources.
The DSV Lithuania team has encountered similar problems about a year ago. Transferring transport order information manually started taking too long. So they started to look for a way to solve this and chose to go with GoRamp‘s solution. Here’s what they have to say about their experience now: